G2 Vendor Directory

Tenfold vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricTenfold

by LivePerson

CloudTalk

by CloudTalk

Overall rating4.54.4
Review count1721,943
Ease of use9.49.2
Ease of setup9.29.0
Quality of support9.18.9
Meets requirements9.08.9
NPS68.26347356.984713
Small Business27.9%64.9%
Mid-Market41.9%31.3%
Enterprise30.2%3.9%
Total page views454,588
Total LLM citations13225,986

Tenfold

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

Pros

  • Integrations
  • Tools
  • Accuracy of Information
  • Salesforce Integration
  • Call Management
  • User Interface

CloudTalk

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

Pros

  • Ease of Use
  • Reliability
  • Intuitive
  • Helpful
  • Calling Features
  • Call Quality