G2 Vendor Directory

Tenfold vs. CallHippo

A side-by-side comparison based on G2 review data.

MetricTenfold

by LivePerson

CallHippo

by CallHippo

Overall rating4.54.4
Review count172416
Ease of use9.49.0
Ease of setup9.29.0
Quality of support9.19.1
Meets requirements9.09.0
NPS68.26347370.559611
Small Business27.9%75.7%
Mid-Market41.9%21.4%
Enterprise30.2%2.9%
Total page views451,650
Total LLM citations13210,009

Tenfold

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

Pros

  • Integrations
  • Tools
  • Accuracy of Information
  • Salesforce Integration
  • Call Management
  • User Interface

CallHippo

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Pros

  • Ease of Use
  • Call Quality
  • Reliability
  • Easy Setup
  • Customer Support
  • Features