G2 Vendor Directory

Tenfold vs. Bevatel

A side-by-side comparison based on G2 review data.

MetricTenfold

by LivePerson

Bevatel

by Bevatel Account

Overall rating4.54.8
Review count17289
Ease of use9.49.5
Ease of setup9.29.4
Quality of support9.19.4
Meets requirements9.09.6
NPS68.26347389.655172
Small Business27.9%68.1%
Mid-Market41.9%29.8%
Enterprise30.2%2.1%
Total page views451,454
Total LLM citations1321,601

Tenfold

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

Pros

  • Integrations
  • Tools
  • Accuracy of Information
  • Salesforce Integration
  • Call Management
  • User Interface

Bevatel

Bevatel is a type of cloud-based contact center solution designed to help businesses enhance their customer service operations and streamline communication processes. This innovative platform provides organizations with the tools necessary to manage customer interactions across multiple channels, including voice, email, chat, and social media, all from a single interface. By leveraging advanced technology, Bevatel enables companies to improve response times, increase customer satisfaction, and ultimately drive business growth.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Easy Setup
  • Setup Ease
  • Communication