G2 Vendor Directory

Tenfold vs. Aircall

A side-by-side comparison based on G2 review data.

MetricTenfold

by LivePerson

Aircall

by Aircall

Overall rating4.54.4
Review count1721,681
Ease of use9.49.3
Ease of setup9.29.1
Quality of support9.18.8
Meets requirements9.09.0
NPS68.26347366.788544
Small Business27.9%55.0%
Mid-Market41.9%41.0%
Enterprise30.2%4.0%
Total page views455,460
Total LLM citations13231,209

Tenfold

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.

Pros

  • Integrations
  • Tools
  • Accuracy of Information
  • Salesforce Integration
  • Call Management
  • User Interface

Aircall

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support.

Pros

  • Ease of Use
  • Easy Integration
  • Features
  • Reliability
  • Call Recording
  • Intuitive