G2 Vendor Directory

telli vs. Squaretalk

A side-by-side comparison based on G2 review data.

Metrictelli

by telli technologies

Squaretalk

by Squaretalk

Overall rating4.84.8
Review count22149
Ease of use9.09.5
Ease of setup8.69.5
Quality of support9.79.4
Meets requirements9.09.1
NPS86.36363685.810811
Small Business38.9%42.3%
Mid-Market44.4%55.7%
Enterprise16.7%2.0%
Total page views2791,382
Total LLM citations1,0582,332

telli

telli is the AI Agent Platform for Customer Experience telli helps businesses transform their customer-facing operations with AI across voice, SMS, WhatsApp, and chat. Its agents qualify leads, book appointments, resolve customer requests, and complete tasks in connected CRMs and business systems—handing conversations over to your team when needed. Teams can build agents without code, while developers can build custom integrations and extend their capabilities through an extensible API and MCP connections.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Efficiency
  • Features
  • Easy Setup

Squaretalk

Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs.

Pros

  • Ease of Use
  • Reliability
  • Efficiency
  • Automation
  • Features
  • Helpful