telli vs. Maqsam
A side-by-side comparison based on G2 review data.
| Metric | telli | Maqsam |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 22 | 108 |
| Ease of use | 9.0 | 9.5 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 9.7 | 9.3 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 86.363636 | 83.018868 |
| Small Business | 38.9% | 58.1% |
| Mid-Market | 44.4% | 38.1% |
| Enterprise | 16.7% | 3.8% |
| Total page views | 279 | 717 |
| Total LLM citations | 1,058 | 3,040 |
telli
telli is the AI Agent Platform for Customer Experience telli helps businesses transform their customer-facing operations with AI across voice, SMS, WhatsApp, and chat. Its agents qualify leads, book appointments, resolve customer requests, and complete tasks in connected CRMs and business systems—handing conversations over to your team when needed. Teams can build agents without code, while developers can build custom integrations and extend their capabilities through an extensible API and MCP connections.
- Ease of Use
- Customer Support
- Helpful
- Efficiency
- Features
- Easy Setup
Maqsam
The first Arabic-native AI agent integrated into the region’s leading customer service software. We are the leading Arabic AI-powered customer service software in the MENA region, revolutionizing customer experience by integrating with CRMs to optimize data management, automate tasks, boost efficiency, and drive revenue growth while offering local numbers globally. Maqsam’s Arabic-native AI Agent brings smarter conversations to the Arab world.
- Ease of Use
- Features
- Helpful
- Customer Support
- Call Management
- Easy Integrations