G2 Vendor Directory

telli vs. CloudTalk

A side-by-side comparison based on G2 review data.

Metrictelli

by telli technologies

CloudTalk

by CloudTalk

Overall rating4.84.4
Review count221,943
Ease of use9.09.2
Ease of setup8.69.0
Quality of support9.78.9
Meets requirements9.08.9
NPS86.36363656.984713
Small Business38.9%64.9%
Mid-Market44.4%31.3%
Enterprise16.7%3.9%
Total page views2794,588
Total LLM citations1,05825,986

telli

telli is the AI Agent Platform for Customer Experience telli helps businesses transform their customer-facing operations with AI across voice, SMS, WhatsApp, and chat. Its agents qualify leads, book appointments, resolve customer requests, and complete tasks in connected CRMs and business systems—handing conversations over to your team when needed. Teams can build agents without code, while developers can build custom integrations and extend their capabilities through an extensible API and MCP connections.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Efficiency
  • Features
  • Easy Setup

CloudTalk

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

Pros

  • Ease of Use
  • Reliability
  • Intuitive
  • Helpful
  • Calling Features
  • Call Quality