G2 Vendor Directory

Telegram Notifications for G Suite vs. Freshdesk for G Suite

A side-by-side comparison based on G2 review data.

MetricTelegram Notifications for G Suite

by Telegram Notifications

Freshdesk for G Suite

by Freshworks

Overall rating4.54.4
Review count2128
Ease of use9.88.9
Ease of setup10.08.6
Quality of support8.49.0
Meets requirements9.48.8
NPS57.89473757.692308
Small Business66.7%55.6%
Mid-Market19.0%44.4%
Enterprise14.3%0.0%
Total page views25104
Total LLM citations9302

Telegram Notifications for G Suite

Telegram Notifications is FREE and simple add-on for forms that allows to send notifications in your telegram messenger using special telegram robot called chatCRMbot.

Pros

    Freshdesk for G Suite

    Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)

    Pros

    • Automation
    • Email Management
    • Gmail Integration
    • Ease of Use
    • Organization
    • Client Management