G2 Vendor Directory

telecrm vs. 800.com

A side-by-side comparison based on G2 review data.

Metrictelecrm

by Flamon Cloudtech Pvt Ltd

800.com

by 800.com

Overall rating4.64.7
Review count161,079
Ease of use9.39.5
Ease of setup9.09.4
Quality of support9.09.4
Meets requirements9.19.5
NPS8080.223881
Small Business81.3%86.1%
Mid-Market18.8%12.9%
Enterprise0.0%1.0%
Total page views4493,754
Total LLM citations1,4984,529

telecrm

telecrm is an Indian CRM tool designed to streamline sales, support, and marketing use cases for MSMEs and enterprises that rely on telecalling and WhatsApp for communication. It offers comprehensive lead management functionalities, performance reports, custom integrations, WhatsApp API, an automation suite, and AI integration for call tracking, all with an easy-to-use interface provided at an affordable price.

Pros

  • Ease of Use
  • Intuitive
  • User Interface
  • Access
  • Easy Integrations
  • Easy Access

800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly.

Pros

  • Ease of Use
  • Easy Setup
  • Customer Support
  • Number Management
  • Positive Experience
  • Reliability