G2 Vendor Directory

Teamwork Desk vs. WalkMe

A side-by-side comparison based on G2 review data.

MetricTeamwork Desk

by Teamwork

WalkMe

by SAP

Overall rating4.34.6
Review count58584
Ease of use9.08.6
Ease of setup8.98.4
Quality of support8.99.0
Meets requirements9.08.9
NPS58.6206972.996516
Small Business70.7%12.3%
Mid-Market24.1%27.1%
Enterprise5.2%60.6%
Total page views912,013
Total LLM citations1797,906

Teamwork Desk

Teamwork Desk is a ticketing system designed to easily manage customer queries, saving you time and money. The help desk software helps your team efficiently manage your client requests in one central location - ensuring you deliver an exceptional customer experience. - Seamless integration with Teamwork - Drive revenue - Track, report, and bill client requests - Save time by automating repetitive work - Manage all your client emails in one location

Pros

  • Features
  • Efficiency
  • Management Centralization
  • Automation
  • Ease of Use
  • Tracking Ease

WalkMe

WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Features
  • Training
  • Positive Experience