G2 Vendor Directory

TeamViewer ONE vs. Syncro

A side-by-side comparison based on G2 review data.

MetricTeamViewer ONE

by TeamViewer

Syncro

by Syncro Technologies Inc.

Overall rating4.54.5
Review count11564
Ease of use8.79.0
Ease of setup8.68.9
Quality of support7.88.7
Meets requirements9.48.9
NPS6067.49556
Small Business42.9%89.0%
Mid-Market42.9%10.0%
Enterprise14.3%1.0%
Total page views1823,336
Total LLM citations20714,162

TeamViewer ONE

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact.

Pros

    Syncro

    Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

    Pros

    • Ease of Use
    • Features
    • Easy Setup
    • Integrations
    • Automation
    • Customer Support