G2 Vendor Directory

TeamViewer ONE vs. Datto RMM

A side-by-side comparison based on G2 review data.

MetricTeamViewer ONE

by TeamViewer

Datto RMM

by Kaseya

Overall rating4.54.5
Review count11807
Ease of use8.79.0
Ease of setup8.68.9
Quality of support7.88.7
Meets requirements9.49.1
NPS6069.987547
Small Business42.9%64.1%
Mid-Market42.9%32.3%
Enterprise14.3%3.6%
Total page views1821,493
Total LLM citations20711,939

TeamViewer ONE

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact.

Pros

    Datto RMM

    Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

    Pros

    • Ease of Use
    • Automation
    • Features
    • Integrations
    • Remote Access
    • Remote Support