G2 Vendor Directory

TeamViewer ONE vs. Barracuda for MSPs

A side-by-side comparison based on G2 review data.

MetricTeamViewer ONE

by TeamViewer

Barracuda for MSPs

by Barracuda

Overall rating4.54.1
Review count1147
Ease of use8.78.6
Ease of setup8.68.6
Quality of support7.88.2
Meets requirements9.48.4
NPS6052.631579
Small Business42.9%82.2%
Mid-Market42.9%15.6%
Enterprise14.3%2.2%
Total page views182249
Total LLM citations207266

TeamViewer ONE

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact.

Pros

    Barracuda for MSPs

    Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers.

    Pros

    • Community Support
    • Customer Support
    • Community Engagement
    • Automation
    • Customer Satisfaction
    • Features