G2 Vendor Directory

TeamViewer Frontline vs. LogMeIn Rescue

A side-by-side comparison based on G2 review data.

MetricTeamViewer Frontline

by TeamViewer

LogMeIn Rescue

by GoTo

Overall rating4.34.5
Review count62239
Ease of use9.09.3
Ease of setup8.19.4
Quality of support9.09.0
Meets requirements8.99.3
NPS51.66666771.748879
Small Business48.4%32.9%
Mid-Market33.9%40.1%
Enterprise17.7%27.0%
Total page views1171,090
Total LLM citations4913,153

TeamViewer Frontline

TeamViewer Frontline is the industrial AR-powered connected worker platform that connects frontline teams and information for smarter, more efficient operations along the industrial value chain. It standardizes and simplifies complex enterprise data—from integrated backend systems like WMS, PLM, or ERP to unstructured sources like Excel or PDFs—into actionable digital workflows. Delivered on smart glasses, wearables, or mobile devices, workers receive clear step-by-step guidance and instant access to expert knowledge—accelerating task execution, reducing downtime, and eliminating errors.

Pros

  • Ease of Use
  • Augmented Reality
  • Helpful
  • Cost Efficiency
  • Productivity Improvement
  • Connectivity

LogMeIn Rescue

LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

Pros

  • Ease of Use
  • Remote Support
  • Remote Access
  • Remote Control
  • Customer Support
  • Reliability