Teamviewer DEX vs. Thena
A side-by-side comparison based on G2 review data.
| Metric | Teamviewer DEX | Thena |
|---|---|---|
| Overall rating | 4.4 | 4.9 |
| Review count | 60 | 65 |
| Ease of use | 8.6 | 9.6 |
| Ease of setup | 8.2 | 9.7 |
| Quality of support | 8.6 | 9.7 |
| Meets requirements | 9.0 | 9.5 |
| NPS | 61.666667 | 93.846154 |
| Small Business | 12.1% | 58.5% |
| Mid-Market | 17.2% | 38.5% |
| Enterprise | 70.7% | 3.1% |
| Total page views | 353 | 249 |
| Total LLM citations | 1,484 | 1,847 |
Teamviewer DEX
The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users. Key Capabilities: Autonomous Digital Workplace Management Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset
- Features
- Time-saving
- Automation
- Ease of Use
- Intuitive
- Easy Implementation
Thena
Thena is a new-age customer support platform purpose-built for B2B teams. We're AI-first, and we connect to the modern communication stack like Slack and MS Teams. Join bold modern B2B teams from Vercel, Amplitude, FOX, Etsy, and LaunchDarkly.
- Efficiency
- Ticket Management
- Case Management
- Visibility
- Integrations
- Customer Satisfaction