G2 Vendor Directory

Teamviewer DEX vs. TeamViewer ONE

A side-by-side comparison based on G2 review data.

MetricTeamviewer DEX

by TeamViewer

TeamViewer ONE

by TeamViewer

Overall rating4.44.5
Review count6011
Ease of use8.68.7
Ease of setup8.28.6
Quality of support8.67.8
Meets requirements9.09.4
NPS61.66666760
Small Business12.1%42.9%
Mid-Market17.2%42.9%
Enterprise70.7%14.3%
Total page views353182
Total LLM citations1,484207

Teamviewer DEX

The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset

Pros

  • Features
  • Time-saving
  • Automation
  • Ease of Use
  • Intuitive
  • Easy Implementation

TeamViewer ONE

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact.

Pros