G2 Vendor Directory

Teamviewer DEX vs. Nexthink

A side-by-side comparison based on G2 review data.

MetricTeamviewer DEX

by TeamViewer

Nexthink

by Nexthink

Overall rating4.44.6
Review count60420
Ease of use8.68.7
Ease of setup8.28.6
Quality of support8.69.2
Meets requirements9.08.9
NPS61.66666777.044855
Small Business12.1%5.2%
Mid-Market17.2%10.5%
Enterprise70.7%84.3%
Total page views3531,416
Total LLM citations1,48414,261

Teamviewer DEX

The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset

Pros

  • Features
  • Time-saving
  • Automation
  • Ease of Use
  • Intuitive
  • Easy Implementation

Nexthink

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. Through agentic AI and cutting-edge solutions, Nexthink enables thousands of customers to provide better digital experiences and enhanced employee productivity to millions of employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Pros

  • Ease of Use
  • Positive Experience
  • Insights
  • Issue Detection
  • Automation
  • Customer Support