G2 Vendor Directory

Teamviewer DEX vs. ControlUp

A side-by-side comparison based on G2 review data.

MetricTeamviewer DEX

by TeamViewer

ControlUp

by ControlUp Technologies

Overall rating4.44.7
Review count6011
Ease of use8.69.0
Ease of setup8.29.4
Quality of support8.69.8
Meets requirements9.09.0
NPS61.66666781.818182
Small Business12.1%18.2%
Mid-Market17.2%27.3%
Enterprise70.7%54.5%
Total page views353366
Total LLM citations1,4842,208

Teamviewer DEX

The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset

Pros

  • Features
  • Time-saving
  • Automation
  • Ease of Use
  • Intuitive
  • Easy Implementation

ControlUp

ControlUp is an end-to-end Digital Experience Monitoring & Optimization platform that allows you to see the overall health status of your entire EUC environment, end-to-end, in real time, from any workspace and from any location.. It delivers rapid root cause analysis and remediation, as well as powerful historical views of complex IT infrastructure.

Pros