G2 Vendor Directory

Tata Communications Kaleyra Unified Communications vs. Cisco Unified Communications Manager (CallManager)

A side-by-side comparison based on G2 review data.

MetricTata Communications Kaleyra Unified Communications

by Tata Communications

Cisco Unified Communications Manager (CallManager)

by Cisco

Overall rating4.24.4
Review count13111
Ease of use8.38.4
Ease of setup6.67.4
Quality of support9.28.8
Meets requirements9.19.2
NPS38.46153857.692308
Small Business23.1%6.3%
Mid-Market30.8%48.6%
Enterprise46.2%45.0%
Total page views158199
Total LLM citations43486

Tata Communications Kaleyra Unified Communications

Tata Communications' Unified Communications as a Service (UCaaS) is a comprehensive cloud-based solution designed to enhance business communication and collaboration. It integrates voice, video, messaging, and collaboration tools into a single platform, enabling seamless interactions across various channels. This service is tailored to support the dynamic needs of modern enterprises, facilitating efficient and flexible communication regardless of location.

Pros

  • Reliability
  • VoIP Services
  • Customer Support
  • Affordable
  • Customer Service
  • Easy Communication

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature