G2 Vendor Directory

Synthesio vs. Lumen by Talkwalker

A side-by-side comparison based on G2 review data.

MetricSynthesio

by Ipsos Synthesio

Lumen by Talkwalker

by Hootsuite

Overall rating4.34.3
Review count152137
Ease of use8.88.8
Ease of setup8.48.6
Quality of support9.49.4
Meets requirements8.88.6
NPS53.90070961.904762
Small Business27.9%39.3%
Mid-Market27.9%34.8%
Enterprise44.2%25.9%
Total page views168800
Total LLM citations464745

Synthesio

Ipsos Synthesio is a pioneer in social listening and global leader in AI-enabled consumer intelligence. We help brands turn consumer-generated data into strategic, actionable insights by combining a best-in-class platform, the latest advancements in AI, Ipsos frameworks, and expert consultants. Our platform combines social, search, and survey data from more than 800 million data sources to provide the most complete, accurate picture of markets and consumers.

Pros

    Lumen by Talkwalker

    Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier. Lumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.

    Pros

    • Customer Support
    • Customization
    • Trend Analysis
    • Feature Quantity
    • Multi-platform
    • Training