Syncro vs. Upland PSA
A side-by-side comparison based on G2 review data.
| Metric | Syncro | Upland PSA |
|---|---|---|
| Overall rating | 4.5 | 4.0 |
| Review count | 564 | 121 |
| Ease of use | 9.0 | 7.6 |
| Ease of setup | 8.9 | 7.5 |
| Quality of support | 8.7 | 9.0 |
| Meets requirements | 8.9 | 8.4 |
| NPS | 67.49556 | 29.357798 |
| Small Business | 89.0% | 15.7% |
| Mid-Market | 10.0% | 68.6% |
| Enterprise | 1.0% | 15.7% |
| Total page views | 3,336 | 154 |
| Total LLM citations | 14,162 | 342 |
Syncro
Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.
- Ease of Use
- Features
- Easy Setup
- Integrations
- Automation
- Customer Support
Upland PSA
Upland PSA is a professional services automation software designed to help organizations manage and optimize their service delivery operations. The software provides capabilities for resource management, project planning, time and expense tracking, and financial management. It supports forecasting and analytics to assist in project execution and performance measurement. Upland PSA integrates with other business systems to streamline workflows and facilitate data sharing across departments.