G2 Vendor Directory

Syncro vs. BigTime

A side-by-side comparison based on G2 review data.

MetricSyncro

by Syncro Technologies Inc.

BigTime

by BigTime

Overall rating4.54.4
Review count5641,815
Ease of use9.08.9
Ease of setup8.98.5
Quality of support8.79.3
Meets requirements8.99.0
NPS67.4955662.967157
Small Business89.0%77.0%
Mid-Market10.0%19.9%
Enterprise1.0%3.0%
Total page views3,3362,996
Total LLM citations14,16212,221

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support

BigTime

BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.

Pros

  • Ease of Use
  • Time Tracking
  • User Interface
  • Tracking Ease
  • Time-saving
  • Intuitive