G2 Vendor Directory

Syncore vs. Brilliant

A side-by-side comparison based on G2 review data.

MetricSyncore

by Facilisgroup

Brilliant

by Brilliant Gifts

Overall rating4.64.8
Review count1520
Ease of use9.09.2
Ease of setup8.69.8
Quality of support9.09.9
Meets requirements8.39.5
NPS73.33333390
Small Business86.7%5.0%
Mid-Market13.3%60.0%
Enterprise0.0%35.0%
Total page views257250
Total LLM citations268623

Syncore

Facilisgroup is the promotional products software company and strategic partner that brings together comprehensive technology, proven processes, supplier buying power and a tight-knit community – empowering distributors to scale efficiently and grow profitably. At the center of our offering is Syncore, our purpose-built platform that helps promotional products distributors manage the entire order lifecycle, from first pitch to final payment, in one connected system.

Pros

  • Ease of Use
  • Customer Support
  • Response Time
  • Problem Solving
  • Ordering Process

Brilliant

Brilliant helps our clients drive personal connections through corporate gifts on a global scale. Our end-to-end service makes the gifting experience delightful for both the sender and the recipient. We support Marketing, Sales, Business Development, Brand, and People Experience teams to create impactful gifts that build loyalty, enhance conversion and retention, and make people happy. Brilliant offers industry-leading product curation and campaign design, with a powerful technology platform that automates gifting, delegates access, tracks inventory and metrics, and measures ROI.

Pros

  • Customer Support
  • Ease of Use
  • Appreciation
  • Ordering Process
  • Creativity
  • Response Time