G2 Vendor Directory

Symplify Communication vs. Brevo

A side-by-side comparison based on G2 review data.

MetricSymplify Communication

by Symplify

Brevo

by Brevo

Overall rating4.44.5
Review count342,772
Ease of use8.59.2
Ease of setup8.19.0
Quality of support9.48.9
Meets requirements8.89.0
NPS57.57575873.371648
Small Business36.4%84.0%
Mid-Market45.5%12.7%
Enterprise18.2%3.4%
Total page views785,408
Total LLM citations770

Symplify Communication

Symplify Communication is a cross-channel CRM and marketing automation platform designed for marketers and CRM teams who need to move fast without losing relevance. Built in Stockholm with European data hosting, Symplify helps businesses across ecommerce, NGOs, and iGaming deliver personalised customer journeys at scale. With over 3.3 billion messages sent through the platform every year, it is built for high-volume operations while keeping automation simple to manage. AI is built into the platform to support smarter decisions across the customer journey.

Pros

  • Ease of Use
  • Notifications
  • Easy Setup
  • Analytics
  • Data Analytics
  • Reporting Features

Brevo

Brevo is a CRM and marketing platform built in Europe, headquartered in Paris and used by over 600,000 businesses worldwide. With Brevo, you run email, SMS, WhatsApp, push and live chat from one account, with your contacts, deals and customer data in a built-in CRM. Brevo hosts customer data on servers in France and Germany, is ISO 27001 certified and works to GDPR standards. If your customers are in Europe, so is their data. Brevo is built for small and mid-sized teams with big plans and little time for complicated software.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Email Marketing
  • Simple
  • Intuitive