G2 Vendor Directory

Symantec VIP vs. SAP Customer Identity and Access Management

A side-by-side comparison based on G2 review data.

MetricSymantec VIP

by Broadcom

SAP Customer Identity and Access Management

by SAP

Overall rating4.54.1
Review count4530
Ease of use9.48.6
Ease of setup7.67.3
Quality of support8.98.7
Meets requirements9.48.7
NPS63.63636437.931034
Small Business11.1%20.0%
Mid-Market13.3%33.3%
Enterprise75.6%46.7%
Total page views230178
Total LLM citations469188

Symantec VIP

Symantec Validation and ID Protection (VIP) is a cloud-based, multi-factor authentication (MFA) service designed to secure access to sensitive data and applications across various devices and locations. By combining traditional username and password credentials with additional authentication factors, such as one-time passwords (OTPs), biometrics, or hardware tokens, VIP enhances security without compromising user productivity. Its scalable infrastructure allows organizations to implement robust authentication measures without the need for dedicated on-premises hardware.

Pros

  • Ease of Use
  • Cloud Services
  • Security
  • Secure Storage
  • Reliability
  • Cross-platform

SAP Customer Identity and Access Management

SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Learning
  • Tools
  • Security Protection