Symantec VIP vs. SAP Customer Identity and Access Management
A side-by-side comparison based on G2 review data.
| Metric | Symantec VIP | SAP Customer Identity and Access Management |
|---|---|---|
| Overall rating | 4.5 | 4.1 |
| Review count | 45 | 30 |
| Ease of use | 9.4 | 8.6 |
| Ease of setup | 7.6 | 7.3 |
| Quality of support | 8.9 | 8.7 |
| Meets requirements | 9.4 | 8.7 |
| NPS | 63.636364 | 37.931034 |
| Small Business | 11.1% | 20.0% |
| Mid-Market | 13.3% | 33.3% |
| Enterprise | 75.6% | 46.7% |
| Total page views | 230 | 178 |
| Total LLM citations | 469 | 188 |
Symantec VIP
Symantec Validation and ID Protection (VIP) is a cloud-based, multi-factor authentication (MFA) service designed to secure access to sensitive data and applications across various devices and locations. By combining traditional username and password credentials with additional authentication factors, such as one-time passwords (OTPs), biometrics, or hardware tokens, VIP enhances security without compromising user productivity. Its scalable infrastructure allows organizations to implement robust authentication measures without the need for dedicated on-premises hardware.
- Ease of Use
- Cloud Services
- Security
- Secure Storage
- Reliability
- Cross-platform
SAP Customer Identity and Access Management
SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale.
- Customer Support
- Helpful
- Ease of Use
- Learning
- Tools
- Security Protection