G2 Vendor Directory

Symantec Mail Security for Microsoft Exchange vs. KnowBe4 Email & Collaboration Security

A side-by-side comparison based on G2 review data.

MetricSymantec Mail Security for Microsoft Exchange

by Broadcom

KnowBe4 Email & Collaboration Security

by KnowBe4, Inc.

Overall rating4.34.5
Review count1376
Ease of use9.38.9
Ease of setup9.38.9
Quality of support9.49.0
Meets requirements9.59.1
NPS46.15384669.863014
Small Business7.7%29.7%
Mid-Market53.8%55.4%
Enterprise38.5%14.9%
Total page views126596
Total LLM citations31129

Symantec Mail Security for Microsoft Exchange

Symantec Mail Security for Microsoft Exchange (SMSMSE) combines Symantec anti-malware technology with advanced heuristics and file reputation to provide real-time protection for email against viruses, spyware, phishing, and other malicious attacks. For additional protection, SMSMSE offers Symantec Premium AntiSpam (additional license), powered by Brightmail technology. Together, these protections help to stop 99 percent of incoming spam with less than one false positive per million.

Pros

    KnowBe4 Email & Collaboration Security

    KnowBe4 Email & Collaboration Security is the AI-native defense suite built to protect every conversation across Microsoft 365 and Google Workspace. Combining multi-engine behavioral AI with real-time user coaching, the platform stops inbound threats, prevents outbound data loss, and automates SOC response across the security lifecycle. Key Capabilities: - Inbound Protection (Defend): Multi-engine AI blocks zero-payload BEC, executive impersonation, quishing, and prompt injections that pass native mail filters.

    Pros

    • Email Security
    • Protection
    • Ease of Use
    • Customer Support
    • Detection Efficiency
    • Setup Ease