G2 Vendor Directory

Symantec Mail Security for Microsoft Exchange vs. Darktrace / EMAIL

A side-by-side comparison based on G2 review data.

MetricSymantec Mail Security for Microsoft Exchange

by Broadcom

Darktrace / EMAIL

by Darktrace

Overall rating4.34.2
Review count1342
Ease of use9.38.5
Ease of setup9.38.4
Quality of support9.48.3
Meets requirements9.58.7
NPS46.15384654.761905
Small Business7.7%5.0%
Mid-Market53.8%62.5%
Enterprise38.5%32.5%
Total page views126651
Total LLM citations313,212

Symantec Mail Security for Microsoft Exchange

Symantec Mail Security for Microsoft Exchange (SMSMSE) combines Symantec anti-malware technology with advanced heuristics and file reputation to provide real-time protection for email against viruses, spyware, phishing, and other malicious attacks. For additional protection, SMSMSE offers Symantec Premium AntiSpam (additional license), powered by Brightmail technology. Together, these protections help to stop 99 percent of incoming spam with less than one false positive per million.

Pros

    Darktrace / EMAIL

    Darktrace / EMAIL secures email and collaboration by training exclusively on each organization’s own communication patterns, not shared threat intelligence. It builds a Unique Behavioral Profile for every user – spanning email, identity, DLP, and human risk – to catch novel phishing, business email compromise, and account takeover that signature-based tools miss by design. It’s recognized as a Leader in Gartner’s Magic Quadrant and in the 2025 Voice of the Customer for Email Security Platforms.

    Pros

    • AI Technology
    • Product Quality
    • Customer Support
    • User Interface
    • Detection Efficiency
    • Reporting