G2 Vendor Directory

Symantec Client Management Suite vs. Remote Monitoring and Management

A side-by-side comparison based on G2 review data.

MetricSymantec Client Management Suite

by Broadcom

Remote Monitoring and Management

by Atera

Overall rating4.04.6
Review count141,284
Ease of use7.69.3
Ease of setup8.29.3
Quality of support8.19.1
Meets requirements8.48.9
NPS30.76923177.111287
Small Business7.1%55.7%
Mid-Market42.9%30.8%
Enterprise50.0%13.5%
Total page views1108,817
Total LLM citations25811

Symantec Client Management Suite

Symantec Client Management Suite automates time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments. Client Management Suite 8.0 brings significant new functionality and enhancements to this already feature rich solution. Before covering what’s new in version 8.0, here’s a quick overview of some of the key capabilities of Client Management Suite.

Pros

    Remote Monitoring and Management

    Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

    Pros

    • Ease of Use
    • Features
    • Automation
    • Efficiency
    • Remote Access
    • Monitoring