Sutherland Agent Success vs. Jeeva AI

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

Jeeva is the autonomous digital worker platform for enterprise teams. Long-horizon AI workers that plan, execute, coordinate across tools, remember context, and complete work from start to finish. IT Help Desk, Salesforce Administration, IAM, NOC Monitoring, IT Compliance, SOC Tier 1, Incident Management, System Administration, SaaS Ops, and Employee Onboarding, all automated. Built with persistent memory, human-in-the-loop approvals, identity integrations, and audit-grade workflow logging. We do not build another AI assistant. We build autonomous workers that complete the work.