G2 Vendor Directory

Sutherland Agent Success vs. Humantic AI

A side-by-side comparison based on G2 review data.

MetricSutherland Agent Success

by Sutherland

Humantic AI

by Humantic AI

Overall rating4.94.7
Review count11498
Ease of use9.79.5
Ease of setup9.79.6
Quality of support9.29.5
Meets requirements9.39.2
NPS10085.714286
Small Business9.1%56.5%
Mid-Market9.1%30.2%
Enterprise81.8%13.3%
Total page views231,425
Total LLM citations155,302

Sutherland Agent Success

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

Pros

    Humantic AI

    Humantic AI is the Buyer Intelligence platform for enterprise sales teams. It gives sellers a full picture of a buyer's business and the people making the decision, before the first call. Customers include Expedient, Mitel and NextEra Energy. Partners include Avant Communications and Sandler Sales. Humantic AI is also part of the coursework at Indiana University.

    Pros

    • Helpful
    • Useful
    • LinkedIn Integration
    • Personalization
    • Ease of Use
    • Accuracy