G2 Vendor Directory

Sutherland Agent Success vs. 11x

A side-by-side comparison based on G2 review data.

MetricSutherland Agent Success

by Sutherland

11x

by 11x

Overall rating4.94.5
Review count1145
Ease of use9.79.1
Ease of setup9.78.8
Quality of support9.29.6
Meets requirements9.39.0
NPS10069.767442
Small Business9.1%27.9%
Mid-Market9.1%58.1%
Enterprise81.8%14.0%
Total page views231,574
Total LLM citations159,731

Sutherland Agent Success

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

Pros

    11x

    11x is an AI growth platform designed to streamline sales automation and enhance the capabilities of go-to-market teams. This innovative solution assists users in researching prospects, executing multi-channel outreach, and securing qualified meetings without the need for additional headcount. By automating essential sales processes, 11x allows teams to focus on high-value interactions rather than getting bogged down by repetitive tasks.

    Pros

    • Ease of Use
    • Helpful
    • Customer Support
    • Time-saving
    • Lead Generation
    • Customizability