G2 Vendor Directory

SurveyVista vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricSurveyVista

by Ardira

SurveySparrow

by SurveySparrow Inc.

Overall rating4.94.4
Review count362,065
Ease of use9.19.2
Ease of setup9.09.1
Quality of support9.89.0
Meets requirements9.68.9
NPS10062.827484
Small Business36.1%68.5%
Mid-Market55.6%24.5%
Enterprise8.3%7.0%
Total page views3481,968
Total LLM citations34212,555

SurveyVista

Automate Data Collection and Unlock Deeper Insights in Salesforce SurveyVista is a 100% native Salesforce Survey, Form, and Assessment Solution, revolutionizing how businesses collect, integrate, understand, and act on feedback—securely and in real time, all within Salesforce. Built entirely on Salesforce, SurveyVista inherits Salesforce’s robust compliance certifications (HIPAA, SOC, ISO, GDPR), ensuring the highest standards of security and data protection.

Pros

  • Customer Support
  • Salesforce Integration
  • Integrations
  • Ease of Use
  • Helpful
  • Features

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive