SurveySparrow vs. People Element
A side-by-side comparison based on G2 review data.
| Metric | SurveySparrow | People Element |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 2,065 | 40 |
| Ease of use | 9.2 | 8.9 |
| Ease of setup | 9.1 | 9.1 |
| Quality of support | 9.0 | 9.5 |
| Meets requirements | 8.9 | 9.0 |
| NPS | 62.827484 | 84.615385 |
| Small Business | 68.5% | 2.5% |
| Mid-Market | 24.5% | 60.0% |
| Enterprise | 7.0% | 37.5% |
| Total page views | 1,968 | 224 |
| Total LLM citations | 12,555 | 409 |
SurveySparrow
SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.
- Ease of Use
- User Interface
- Helpful
- User Experience
- Features
- Intuitive
People Element
People Element is a Denver-based HR technology company providing employee survey software for mid-market organizations. We help HR teams upgrade from DIY tools with an easy-to-use, full-lifecycle survey platform covering engagement, onboarding, stay, 360, and exit surveys. Built for frontline-heavy industries, we combine transparent pricing, integrations with HRIS and payroll systems, proprietary benchmarks, and exceptional customer support that consistently sets us apart. Our platform’s simplicity, guided service, and reliable results have earned us repeated High Performer recognition on G2.
- Ease of Use
- Customer Support
- Reporting
- Helpful
- Survey Customization
- Implementation Ease