G2 Vendor Directory

SurveyRock vs. Zoho Survey

A side-by-side comparison based on G2 review data.

MetricSurveyRock

by Oak Mountain Digital

Zoho Survey

by Zoho

Overall rating4.34.4
Review count1151,039
Ease of use9.09.1
Ease of setup9.18.9
Quality of support8.88.7
Meets requirements8.99.1
NPS54.05405458.568548
Small Business50.9%50.6%
Mid-Market35.5%32.3%
Enterprise13.6%17.0%
Total page views3801,302
Total LLM citations1284,815

SurveyRock

SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Customization
  • Helpful
  • Setup Ease

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Templates