G2 Vendor Directory

SurveyRock vs. FaceUp

A side-by-side comparison based on G2 review data.

MetricSurveyRock

by Oak Mountain Digital

FaceUp

by FaceUp Technology

Overall rating4.34.8
Review count115175
Ease of use9.09.8
Ease of setup9.19.7
Quality of support8.89.7
Meets requirements8.99.8
NPS54.05405490.751445
Small Business50.9%28.7%
Mid-Market35.5%62.6%
Enterprise13.6%8.6%
Total page views380490
Total LLM citations1282,935

SurveyRock

SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Customization
  • Helpful
  • Setup Ease

FaceUp

FaceUp is a reporting & case management platform built for compliance and risk leaders who need clarity, control, and defensible processes. Trusted by 3,600+ organizations in 70+ countries, FaceUp centralizes anonymous reporting, investigations, and risk analytics into one secure system, giving compliance teams full visibility from intake to resolution. Every report is supported by a complete audit trail, and access control permissions to meet regulatory requirements and protect the organization.

Pros

  • Ease of Use
  • Anonymity
  • Customer Support
  • Intuitive
  • Easy Implementation
  • User Interface