G2 Vendor Directory

SurveyRock vs. ArcGIS Survey123

A side-by-side comparison based on G2 review data.

MetricSurveyRock

by Oak Mountain Digital

ArcGIS Survey123

by Esri

Overall rating4.34.3
Review count11564
Ease of use9.09.3
Ease of setup9.19.3
Quality of support8.88.9
Meets requirements8.98.8
NPS54.05405447.457627
Small Business50.9%25.0%
Mid-Market35.5%45.0%
Enterprise13.6%30.0%
Total page views380430
Total LLM citations1281,755

SurveyRock

SurveyRock is a feedback platform that doesn't stop at collecting answers: it reads them. Open-text responses are grouped into themes automatically, sentiment is tracked, and executive summaries are drafted — so understanding the results doesn't depend on someone having research time free. When a result crosses a threshold that matters, a workflow can act on it directly: alert the owner, kick off a follow-up, or route the response, so feedback doesn't just end in a dashboard.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Customization
  • Helpful
  • Setup Ease

ArcGIS Survey123

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more.

Pros

  • Ease of Use
  • Efficiency
  • Easy Integrations
  • Customization
  • Setup Ease
  • Form Customization