G2 Vendor Directory

SurveyPro vs. Resonate CX

A side-by-side comparison based on G2 review data.

MetricSurveyPro

by Apian Software

Resonate CX

by Resonate Solutions

Overall rating4.24.6
Review count253594
Ease of use9.19.3
Ease of setup8.79.4
Quality of support8.69.5
Meets requirements8.99.3
NPS37.08333377.07231
Small Business43.4%40.8%
Mid-Market34.1%26.4%
Enterprise22.5%32.8%
Total page views7822,280
Total LLM citations3,3613,269

SurveyPro

SurveyPro is a comprehensive survey design and management software developed by Apian Software. It offers a robust platform for creating, distributing, and analyzing surveys, catering to a wide range of research needs. The current version, SurveyPro 5, provides users with an intuitive interface and a suite of tools to streamline the survey process. Key Features and Functionality: - Survey Design: Offers a variety of question types and customizable templates to create tailored surveys.

Pros

  • Ease of Use
  • Simple
  • Ease of Creation
  • Quick Setup
  • Intuitive
  • Time-saving

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility