G2 Vendor Directory

SurveyPro vs. Delighted

A side-by-side comparison based on G2 review data.

MetricSurveyPro

by Apian Software

Delighted

by Qualtrics

Overall rating4.24.7
Review count25360
Ease of use9.19.6
Ease of setup8.79.5
Quality of support8.69.4
Meets requirements8.99.1
NPS37.08333383.050847
Small Business43.4%40.0%
Mid-Market34.1%58.3%
Enterprise22.5%1.7%
Total page views782413
Total LLM citations3,3612,131

SurveyPro

SurveyPro is a comprehensive survey design and management software developed by Apian Software. It offers a robust platform for creating, distributing, and analyzing surveys, catering to a wide range of research needs. The current version, SurveyPro 5, provides users with an intuitive interface and a suite of tools to streamline the survey process. Key Features and Functionality: - Survey Design: Offers a variety of question types and customizable templates to create tailored surveys.

Pros

  • Ease of Use
  • Simple
  • Ease of Creation
  • Quick Setup
  • Intuitive
  • Time-saving

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Pros