G2 Vendor Directory

SurveyJS vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricSurveyJS

by Devsoft Baltic OÜ

SurveySparrow

by SurveySparrow Inc.

Overall rating4.74.4
Review count382,065
Ease of use8.99.2
Ease of setup8.99.1
Quality of support9.89.0
Meets requirements9.18.9
NPS81.08108162.827484
Small Business57.9%68.5%
Mid-Market31.6%24.5%
Enterprise10.5%7.0%
Total page views4821,968
Total LLM citations3,75012,555

SurveyJS

SurveyJS is a suite of pre-built, fully customizable JavaScript UI components for creating, rendering, and exporting online forms and surveys, as well as analyzing collected responses. With SurveyJS, you can build an in-house form management solution that easily integrates into your application - without the heavy development time and costs of starting from scratch. The SurveyJS product family includes: Survey Creator – A powerful, white-label drag-and-drop form builder that generates a JSON schema describing your form’s structure, layout, styling, and behavior.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive