G2 Vendor Directory

SurveyGold vs. Resonate CX

A side-by-side comparison based on G2 review data.

MetricSurveyGold

by Golden Hills Software

Resonate CX

by Resonate Solutions

Overall rating4.44.6
Review count30594
Ease of use9.09.3
Ease of setup9.19.4
Quality of support8.69.5
Meets requirements9.09.3
NPS53.33333377.07231
Small Business63.0%40.8%
Mid-Market29.6%26.4%
Enterprise7.4%32.8%
Total page views2402,280
Total LLM citations1783,269

SurveyGold

SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis.

Pros

  • Ease of Use
  • Ease of Creation
  • Quick Setup
  • Setup Ease
  • Helpful
  • Simple

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility