G2 Vendor Directory

SurveyGold vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricSurveyGold

by Golden Hills Software

Hotjar by Contentsquare

by Contentsquare

Overall rating4.44.3
Review count30345
Ease of use9.09.1
Ease of setup9.19.1
Quality of support8.68.8
Meets requirements9.08.8
NPS53.33333355.120482
Small Business63.0%52.5%
Mid-Market29.6%37.9%
Enterprise7.4%9.6%
Total page views2401,347
Total LLM citations1785,035

SurveyGold

SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis.

Pros

  • Ease of Use
  • Ease of Creation
  • Quick Setup
  • Setup Ease
  • Helpful
  • Simple

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings