SurveyGold vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | SurveyGold | Delighted |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 30 | 60 |
| Ease of use | 9.0 | 9.6 |
| Ease of setup | 9.1 | 9.5 |
| Quality of support | 8.6 | 9.4 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 53.333333 | 83.050847 |
| Small Business | 63.0% | 40.0% |
| Mid-Market | 29.6% | 58.3% |
| Enterprise | 7.4% | 1.7% |
| Total page views | 240 | 413 |
| Total LLM citations | 178 | 2,131 |
SurveyGold
SurveyGold gives a survey author the ability to conduct surveys with ease and confidence. Designed with the occasional surveyor in mind, SurveyGold is a universal survey solution which means that a survey can be created once and deployed in a variety of ways making it possible to conduct the same survey everywhere: Online, offline, paper, table, iPad, PC, kiosk. The centerpiece of the solution is the SurveyGold application which provides the ability to create surveys, collect responses and product reports and analysis.
- Ease of Use
- Ease of Creation
- Quick Setup
- Setup Ease
- Helpful
- Simple
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.