G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. Resonate CX

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

Resonate CX

by Resonate Solutions

Overall rating4.54.6
Review count16594
Ease of use9.09.3
Ease of setup8.89.4
Quality of support8.69.5
Meets requirements9.29.3
NPS68.7577.07231
Small Business18.8%40.8%
Mid-Market62.5%26.4%
Enterprise18.8%32.8%
Total page views312,280
Total LLM citations763,269

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    Resonate CX

    Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

    Pros

    • Ease of Use
    • Helpful
    • Feedback Management
    • Customer Feedback
    • Insights Generation
    • Visibility