G2 Vendor Directory

Surveyapp - Smiley Feedback Surveys and Kiosk vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricSurveyapp - Smiley Feedback Surveys and Kiosk

by Surveyapp

Hotjar by Contentsquare

by Contentsquare

Overall rating4.54.3
Review count16345
Ease of use9.09.1
Ease of setup8.89.1
Quality of support8.68.8
Meets requirements9.28.8
NPS68.7555.120482
Small Business18.8%52.5%
Mid-Market62.5%37.9%
Enterprise18.8%9.6%
Total page views311,347
Total LLM citations765,035

Surveyapp - Smiley Feedback Surveys and Kiosk

Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.

Pros

    Hotjar by Contentsquare

    Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

    Pros

    • Ease of Use
    • Features
    • Heatmaps
    • Helpful
    • Session Replay
    • Session Recordings