Surveyapp - Smiley Feedback Surveys and Kiosk vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | Surveyapp - Smiley Feedback Surveys and Kiosk | Delighted |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 16 | 60 |
| Ease of use | 9.0 | 9.6 |
| Ease of setup | 8.8 | 9.5 |
| Quality of support | 8.6 | 9.4 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 68.75 | 83.050847 |
| Small Business | 18.8% | 40.0% |
| Mid-Market | 62.5% | 58.3% |
| Enterprise | 18.8% | 1.7% |
| Total page views | 31 | 413 |
| Total LLM citations | 76 | 2,131 |
Surveyapp - Smiley Feedback Surveys and Kiosk
Gather actionable feedback from your customers and employees using Surveyapp. With multiple distributions options, Surveyapp allows you to capture feedback using: Offline tablet survey app & Kiosk Capture feedback easily using a surveyapp on a tablet or kiosk. Learn what your customers really feel and prevent problems to provide excellent visitor and customer experience. Surveyapp even works offline. Collect usable feedback via email Quickly send surveys via email that match your brand look and feel and find out how your customers and employees feel.
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.