G2 Vendor Directory

Survey System vs. Userpilot

A side-by-side comparison based on G2 review data.

MetricSurvey System

by Creative Research Systems

Userpilot

by Userpilot

Overall rating4.54.6
Review count351,020
Ease of use9.08.8
Ease of setup9.38.8
Quality of support9.09.5
Meets requirements9.29.0
NPS65.71428675.834971
Small Business43.8%39.9%
Mid-Market40.6%55.2%
Enterprise15.6%4.8%
Total page views2214,575
Total LLM citations10815,364

Survey System

The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop.

Pros

  • Ease of Use
  • Quick Setup
  • Helpful
  • Intuitive
  • Setup Ease
  • Easy Integrations

Userpilot

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.

Pros

  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customer Support
  • Helpful
  • Analytics