G2 Vendor Directory

Survey System vs. Textline

A side-by-side comparison based on G2 review data.

MetricSurvey System

by Creative Research Systems

Textline

by Textline

Overall rating4.54.7
Review count35390
Ease of use9.09.4
Ease of setup9.39.3
Quality of support9.09.5
Meets requirements9.29.3
NPS65.71428678.294574
Small Business43.8%69.0%
Mid-Market40.6%27.1%
Enterprise15.6%3.9%
Total page views221820
Total LLM citations1084,201

Survey System

The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop.

Pros

  • Ease of Use
  • Quick Setup
  • Helpful
  • Intuitive
  • Setup Ease
  • Easy Integrations

Textline

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Communication
  • Features
  • Text Messaging