G2 Vendor Directory

Survey System vs. SurveyMonkey

A side-by-side comparison based on G2 review data.

MetricSurvey System

by Creative Research Systems

SurveyMonkey

by SurveyMonkey

Overall rating4.54.4
Review count3524,043
Ease of use9.09.3
Ease of setup9.39.1
Quality of support9.08.8
Meets requirements9.29.1
NPS65.71428658.566124
Small Business43.8%36.8%
Mid-Market40.6%34.3%
Enterprise15.6%28.9%
Total page views2218,375
Total LLM citations10820,551

Survey System

The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop.

Pros

  • Ease of Use
  • Quick Setup
  • Helpful
  • Intuitive
  • Setup Ease
  • Easy Integrations

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Easy Setup