G2 Vendor Directory

Survey System vs. Okendo

A side-by-side comparison based on G2 review data.

MetricSurvey System

by Creative Research Systems

Okendo

by Okendo

Overall rating4.54.7
Review count35502
Ease of use9.09.2
Ease of setup9.39.2
Quality of support9.09.5
Meets requirements9.29.1
NPS65.71428679.358717
Small Business43.8%77.8%
Mid-Market40.6%21.8%
Enterprise15.6%0.4%
Total page views2213,844
Total LLM citations10813,960

Survey System

The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop.

Pros

  • Ease of Use
  • Quick Setup
  • Helpful
  • Intuitive
  • Setup Ease
  • Easy Integrations

Okendo

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Easy Setup
  • Review Management