G2 Vendor Directory

Survey System vs. Matter

A side-by-side comparison based on G2 review data.

MetricSurvey System

by Creative Research Systems

Matter

by Matter

Overall rating4.54.7
Review count351,190
Ease of use9.09.5
Ease of setup9.39.5
Quality of support9.09.5
Meets requirements9.29.4
NPS65.71428677.085088
Small Business43.8%49.3%
Mid-Market40.6%36.8%
Enterprise15.6%14.0%
Total page views221658
Total LLM citations1084,861

Survey System

The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop.

Pros

  • Ease of Use
  • Quick Setup
  • Helpful
  • Intuitive
  • Setup Ease
  • Easy Integrations

Matter

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! šŸ’œ Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! āœ… Free 14-Day Trial: Full access to all features, no credit card required āœ… 2-Minute Setup: Start building culture instantly āœ… Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.

Pros

  • Recognition
  • Appreciation
  • Peer Recognition
  • Employee Recognition
  • Helpful
  • Ease of Use